F.A.Q
Frequently Asked Questions
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What materials are used in your hand-painted leather bags?**
Our bags are made from high-quality leather, sourced ethically. Each bag is hand-painted using durable, non-toxic paints to ensure vibrant colors that last.
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How do I care for my hand-painted leather bag?**
To keep your bag looking its best:
- Avoid prolonged exposure to direct sunlight.
- Clean with a damp cloth and mild soap if necessary.
- Apply a leather conditioner every few months to maintain suppleness. -
Are your bags waterproof?
While our bags are made from high-quality leather, they are not waterproof. We recommend using a leather protector spray to help repel water and stains.
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Can I customize my bag?
Yes! We offer customization options for certain designs. Please contact us for more details on personalized colors or patterns.
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How long does shipping take?
Shipping times vary based on your location. Generally, domestic orders take 3-7 business days, while international orders may take 10-20 business days. Please refer to our shipping policy for more details.
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What is your return policy?
We want you to love your purchase! If you’re not satisfied, you may return your bag within 30 days for a full refund or exchange, provided it is in its original condition. For more details, please visit our Returns Policy page.
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How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our shipping carrier’s website.
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Do you offer bulk purchasing discounts?
Yes, we offer discounts for bulk orders. Please contact us for more information and pricing.
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Are your bags vegan-friendly?
Our bags are made from genuine leather. If you are looking for vegan options, please reach out to us, and we can provide recommendations.
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How can I contact you for further inquiries?
You can reach us through our contact page or email us at admin@sishka.ca We’re here to help!