F.A.Q

Frequently Asked Questions

  • Our bags are made from high-quality leather, sourced ethically. Each bag is hand-painted using durable, non-toxic paints to ensure vibrant colors that last.

  • To keep your bag looking its best:
    - Avoid prolonged exposure to direct sunlight.
    - Clean with a damp cloth and mild soap if necessary.
    - Apply a leather conditioner every few months to maintain suppleness.

  • While our bags are made from high-quality leather, they are not waterproof. We recommend using a leather protector spray to help repel water and stains.

  • Yes! We offer customization options for certain designs. Please contact us for more details on personalized colors or patterns.

  • Shipping times vary based on your location. Generally, domestic orders take 3-7 business days, while international orders may take 10-20 business days. Please refer to our shipping policy for more details.

  • We want you to love your purchase! If you’re not satisfied, you may return your bag within 30 days for a full refund or exchange, provided it is in its original condition. For more details, please visit our Returns Policy page.

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our shipping carrier’s website.

  • Yes, we offer discounts for bulk orders. Please contact us for more information and pricing.

  • Our bags are made from genuine leather. If you are looking for vegan options, please reach out to us, and we can provide recommendations.

  • You can reach us through our contact page or email us at admin@sishka.ca We’re here to help!